Application Process

HR Business Centre


Application Form

Your application will initially be screened to ensure that you meet the minimum eligibility requirements. Once this has been satisfied the information you have provided in the application form will be assessed as follows:

Written Communication

A high standard of written communication skills are a pre-requisite to working as a PCSO. If your application form contains an unreasonable number of spelling or grammatical errors then your application will be unsuccessful.

Competency Based Question Scoring (CBQ)

As part of the application process we are looking for evidence of the qualities you have to enable you to carry out the role of a PCSO. The application form asks you to provide specific examples of what you did or said in a range of different situations. The answers you provide enable us to assess your application against the CVF (Competency and Values Framework).

If your application is successfully short listed you will be invited to take online tests.
You will be required to complete:

  • Computation - A test to assess your ability to make quick but accurate calculations
  • Word Usage - A test to assess your ability to select pairs of words which fit into a given sentence. The test may involve the use of grammar, meaning or spelling
  • Verbal Reasoning - A test to assess your ability to reason with written information drawn from the world of work

    Assessment Centre

    Once you have successfully completed the online tests you will be invited to attend an assessment centre, this will take place at our Force Learning and Development Centre in London.  The day comprises of the following exercises:

    • A one hour competency based interview and Presentation
    • You will be measured for uniform
    • A Job Related Fitness Test (JRFT) – a beep test to level 5.4
    • You will have samples taken (mouth swab and fingerprints) for the purpose of biometric vetting

    Together, these activities will allow us to assess whether you have the skills and qualities required of a PCSO.

    Pre Employment Checks

    You will go through the full vetting process once you have been given a conditional offer, this will include employment reference checks as well as the Force’s own baseline vetting. 

    We will also follow up employment references.  If you do not want your current employer approaching we will request this reference once you have your contract.  As with any other job we reserve the right to withdraw the offer if an employment reference identifies an issue, although this is rare.

    We will inform you once the appropriate Security Checks have been completed, and will not forward your offer letter or contract until this stage.

    At the same time as the vetting and reference checks you will also be asked to attend a comprehensive medical assessment which will be conducted by a doctor or registered nurse. The medical assessment is thorough and includes checks of your eyesight, hearing, blood pressure and body mass and will help us to determine whether or not you have the level of health that is required of a PCSO.