Your application will initially be screened to ensure that you meet the minimum eligibility requirements. Once this has been satisfied the information you have provided in the application form will be assessed as follows:
A high standard of written communication skills are a pre-requisite to working as a PCSO. If your application form contains an unreasonable number of spelling or grammatical errors then your application will be unsuccessful.
Competency Based Question Scoring (CBQ)
As part of the application process we are looking for evidence of the qualities you have to enable you to carry out the role of a PCSO. The application form asks you to provide specific examples of what you did or said in a range of different situations. The answers you provide enable us to assess your application against the Police Professional Framework.
If you are selected to attend assessment centre this will take place at our Force Learning and Development Centre in London. The day comprises of the following exercises:
- Psychometric Tests (Verbal Reasoning & Numerical Computation)
- Written Communications Test
- Competency based interview
- Fitness Test
Together, these activities will allow us to observe what you do given a certain situation and how you do it, making it possible to assess whether you have the skills and qualities required of a PCSO.
Pre Employment Checks
You will go through the full vetting process once you have been given a conditional offer, this will include employment reference checks as well as the Force’s own baseline vetting.
We will also follow up employment references. If you do not want your current employer approaching we will request this reference once you have your contract. As with any other job we reserve the right to withdraw the offer if an employment reference identifies an issue, although this is rare.
We will inform you once the appropriate Security Checks have been completed, and will not forward your offer letter or contract until this stage.
At the same time as the vetting and reference checks you will also be asked to attend a comprehensive medical assessment which will be conducted by a doctor or registered nurse. The medical assessment is thorough and includes checks of your eyesight, hearing, blood pressure and body mass and will help us to determine whether or not you have the level of health that is required of a PCSO.